The payment didn't go through

No money was taken. This usually means the bank declined the attempt or the connection dropped — it happens, and it is fixable.

What to try

• Try the same card again. Second attempts often pass.
• Try another card.
• If it keeps failing, write to us on Telegram @unicascents or orders@unica.love — we will check on our side and find another way to complete the order.

Your cart is saved. Nothing is lost except a minute.